
10-Year Workmanship Warranty
At Harbour City Roofing, we stand behind every roof we install. Our craftsmanship reflects decades of combined experience, industry-leading training, and a genuine commitment to doing the job right the first time. That's why we back our labor with a 10-Year Workmanship Warranty on all full roof replacement and installation projects.
What This Warranty Covers
Our workmanship warranty protects you against installation-related defects for a full 10 years from the date of project completion, including:
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Improper flashing installation leading to leaks
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Nail pops or fastening errors caused by installation
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Misaligned or improperly sealed shingles, panels, or roofing materials
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Ventilation installation errors
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Any leak directly attributable to installation error rather than material defect
If a covered issue arises during the warranty period, we will repair the affected area at no cost to you for labor.
What This Warranty Does Not Cover
To keep expectations clear, this warranty does not include:
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Manufacturer defects in roofing materials (covered separately under the manufacturer's own materials warranty)
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Damage caused by severe weather events, including hail, hurricanes, tornadoes, or falling debris
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Damage resulting from lack of routine maintenance or homeowner neglect
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Unauthorized repairs, modifications, or work performed by other contractors after installation
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Normal wear and tear
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Damage caused by foot traffic, satellite dish or solar panel installation, or other rooftop equipment added after the original project
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Pre-existing structural issues not disclosed prior to installation
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Transferability
This workmanship warranty is transferable one time to a new homeowner if the property is sold during the warranty period. To transfer coverage, the new owner must contact us within 60 days of the property transfer with proof of sale and the original warranty documentation.
How to File a Warranty Claim
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Contact us by phone or email with your name, address, and a description of the issue.
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Provide documentation, such as photos of the affected area, if available.
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Schedule an inspection. A member of our team will assess the issue, typically within [15] business days.
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Repair completion. If the issue is confirmed as a covered workmanship defect, we will schedule and complete the repair promptly at no labor cost to you.
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Our Commitment
A roof is one of the most important investments you'll make in your home. This warranty reflects our confidence in the quality of our work and our long-term commitment to every customer, long after the job site is cleaned up and the crew has moved on.
Questions about your warranty coverage? Contact us at 778 348 1777 or Harbourcityroofing@outlook.com, and our team will be happy to help.
This warranty applies to workmanship only and is separate from any manufacturer's warranty on roofing materials, which is provided directly by the product manufacturer and subject to its own terms.